Established in 2012, Vasona Books started out as an Amazon seller, aiming to provide readers with bargain book bundles. We hand-picked each book and bundled them together for Book Series and Sets.
Our book bundles turned out to be a big hit on Amazon. Through the years, we have been expanding our selections of books trying to provide our customers with their needs. Now, our book bundles range from Educational Materials to Children’s Fictions; Adults’ Fictions and Non-Fictions; and from classic Literatures to popular Manga. We are proudly selling more than 6,000 different varieties of bundles on Amazon currently, and our product line is growing daily.
However, with the increasing service fees Amazon is charging, we are having difficulties to keep our price as low as we would want for our customers. In order to continue our company’s philosophy by providing customers with “Bundle for Less” books, we have decided to start our own online store in 2024.
Through our own website, we are determined to provide our loyal customers with the best selections of book bundles for the best prices and sincere customer services whenever needed.
Thank you for choosing Vasona Books!
Bundle For Less
Company Value
At Vasona Books, we believe that the foundation of any successful business is not just the products we provide, but the way we engage with our customers and the values that guide our actions. That’s why we are deeply committed to three core values—Respect, Tolerance, and Growth—which shape everything we do, both as a company and in the way we serve you.
Respect: The Cornerstone of Our Relationships
Respect is the bedrock of how we operate internally and how we engage with you, our customers. Internally, we ensure that all team members treat each other with dignity and understanding, fostering a culture of collaboration and trust. Externally, this respect extends to you in every interaction. We value your time, needs, and feedback, and strive to always treat you with courtesy and attention to detail.
From answering your inquiries to addressing concerns, we approach every touchpoint with the goal of ensuring you feel heard, appreciated, and valued. Respect means that your satisfaction is always our priority, and we’re committed to providing a customer experience that reflects this.
Tolerance: Embracing Diversity in Our Workplace and Service
We recognize that every customer is unique, and each of you comes with different needs, preferences, and perspectives. This understanding shapes how we work internally, as we strive to create a diverse and inclusive environment where all voices are heard and respected.
In our customer service, tolerance means that we actively listen to and understand your individual needs. We appreciate the diversity of your experiences and perspectives, and we are dedicated to adapting our approach to meet those unique requirements. Whether it’s providing personalized solutions, offering tailored recommendations, or simply ensuring we meet your expectations, we aim to create an inclusive and supportive service experience for all.
Growth: Continuous Improvement for Better Service
Growth is a central part of our company’s DNA. Internally, we are committed to continuous learning and improvement, ensuring that our team members are equipped with the latest skills and knowledge to better serve you. We believe in fostering an environment of professional development and innovation, which directly benefits the way we assist our customers.
In customer service, this growth is reflected in our ongoing efforts to refine our processes, enhance our products, and caring ways we interact with you. We actively seek your feedback to ensure we’re always improving, and we take pride in evolving to meet your changing needs. By focusing on growth, we’re able to deliver solutions that are not only effective but also forward-thinking and aligned with your long-term goals.
Living Our Values in Every Interaction
At Vasona Books, we don’t just talk about these values—we live them every day, both within our team and in our customer interactions. Respect, Tolerance, and Growth are the guiding principles that ensure we consistently deliver the best service, whether it’s through clear communication, personalized attention, or an unwavering commitment to your satisfaction.
Thank you for being part of our community. We look forward to continuing to work with you, growing alongside you, and ensuring that every experience with us reflects our commitment to these core values. If you ever have any questions or feedback, please don’t hesitate to reach out—we are always here to listen and assist.
Warm regards,
Vasona Books